XCMG Parts

FAQ About XCMG Spare Parts

Q1: How can I identify the correct XCMG spare parts for my machine?
The most reliable way is to provide the machine’s Nameplate (including Model and Serial Number) or the specific Part Number from your XCMG parts manual. Our technical team cross-references this data with the official XCMG database to ensure 100% compatibility for your excavators, cranes, or loaders.

Q2: Do you provide parts for all XCMG machinery types?
Yes. We support the full range of XCMG equipment, including Excavators (XE series), Road Rollers (XS/XP series), Truck Cranes (QY/XCT series), and Wheel Loaders (LW series). Whether it’s engine components, hydraulic pumps, or wear parts like bucket teeth, we have you covered.

Q3: Are your XCMG parts genuine or aftermarket?
We prioritize Genuine XCMG Parts to ensure maximum machine lifespan and performance. However, for customers seeking more economical options, we also supply OEM-standard components produced by XCMG’s certified sub-suppliers, maintaining a high balance between quality and cost.

Q4: What is the typical lead time for XCMG parts orders?
Common maintenance items (filters, seals, bolts) are usually in stock and ready for immediate dispatch. For major components like hydraulic cylinders or engine assemblies, the lead time typically ranges from 3 to 7 business days depending on factory availability.

Q5: Can Archer Parts provide technical support for XCMG repairs?
As the dedicated parts division of Archer Machinery (www.archermach.com), we don’t just sell parts; we provide technical assistance. If you are unsure about a repair process, our engineers can offer guidance based on XCMG technical manuals.